Terms of Purchase

Effective Date: October 12, 2026

These Terms of Purchase apply to all purchases made through the movarioo online store.

The movarioo store is operated by Wuhan Kexin Youxuan E-commerce Co., Ltd.

By placing an order through our website, you acknowledge that you have reviewed and accepted these Terms of Purchase together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please review these terms carefully before completing your purchase.


1. Purchase Agreement

When you place an order through movarioo, you agree to provide accurate, complete, and current information required to process your purchase.

By completing a purchase, you confirm that:

  • You have the legal capacity to enter into a purchase agreement;
  • The information provided during checkout is accurate and complete;
  • You are authorized to use the payment method provided;
  • The products purchased will be used for lawful purposes.

All orders are subject to review and acceptance by movarioo.


2. Order Confirmation and Acceptance

After submitting an order, you may receive an order confirmation containing your purchase details.

Receiving an order confirmation does not guarantee that your order has been accepted or shipped.

We reserve the right to refuse, cancel, or limit orders when necessary, including situations involving:

  • Product availability issues;
  • Incorrect product information or pricing errors;
  • Payment processing problems;
  • Suspected fraudulent or unauthorized activity;
  • Incorrect or incomplete customer information.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable policies.


3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, minor differences may occur due to product variations, manufacturing processes, lighting conditions, or differences in display settings.

If a significant issue affects your purchase, our customer service team will review the situation and provide appropriate assistance.


4. Pricing and Payment

All prices displayed on the movarioo website are subject to change without prior notice.

The final price charged will be the amount displayed during checkout before payment is completed.

Customers are responsible for providing valid payment information and authorizing payment transactions.

Orders will only be processed after successful payment confirmation.


5. Order Processing

After an order is submitted, our team will review and prepare the products for shipment.

Processing times may vary depending on product availability, order volume, and operational requirements.

Once an order has entered fulfillment or shipping preparation, changes or cancellations may no longer be possible.

If you need to request an order change or cancellation, please contact us as soon as possible:

service@movarioo.com

We will review your request based on the current status of your order.


6. Shipping and Delivery

Shipping methods, delivery estimates, and applicable shipping costs are described in our Shipping Policy.

For orders shipped within the United States:

  • Orders of $39.00 or more qualify for Free Standard Shipping;
  • Orders under $39.00 are charged a $6.99 Standard Shipping fee.

Estimated delivery time:

10–15 business days

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, holidays, and transportation disruptions.


7. Returns and Refunds

Returns, refunds, and related requests are handled according to our Return & Refund Policy.

Customers must contact our customer service team before returning any products.

Products returned without prior communication may not be accepted.


8. Payment Processing and Security

Payments are processed through secure third-party payment providers.

By completing a purchase, you authorize the applicable payment provider to process the transaction associated with your order.

movarioo does not store complete payment card information. Payment information is handled according to the security practices and policies of the relevant payment providers.


9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information;
  • Reviewing order details before completing payment;
  • Ensuring purchased products are used appropriately;
  • Contacting customer support promptly regarding order-related concerns.

Incorrect information provided by customers may affect order processing, delivery, or support assistance.


10. Order Changes and Cancellations

Requests to modify an order, including product details, quantities, or shipping information, should be submitted as soon as possible.

We will make reasonable efforts to assist; however, changes cannot be guaranteed once an order has entered fulfillment or shipment.


11. Relationship With Other Policies

These Terms of Purchase should be read together with the following policies:

  • Terms of Service;
  • Privacy Policy;
  • Shipping Policy;
  • Return & Refund Policy.

Together, these documents describe the terms that apply when purchasing products through movarioo.


12. Limitation of Liability

To the extent permitted by applicable law, movarioo shall not be responsible for delays, losses, or damages caused by circumstances outside our reasonable control.

Our obligations regarding purchases are limited to the terms stated in these Terms of Purchase and applicable consumer protection laws.


13. Contact Information

If you have any questions regarding your purchase, order status, payment, shipping, returns, or these Terms of Purchase, please contact us:

Customer Service Email:
service@movarioo.com

Business Phone:
+86 27 83879988

Legal Company Name:
Wuhan Kexin Youxuan E-commerce Co., Ltd.

Business Address:
F474, 1st Floor, Building 1, No.74 Baofeng 2nd Road, Qiaokou District, Wuhan City, Hubei Province, P.R.China

movarioo is operated by Wuhan Kexin Youxuan E-commerce Co., Ltd.