Privacy policy

Privacy Policy

Last updated: October 12, 2026

At movarioo, we respect your privacy and are committed to protecting your personal information.

movarioo is operated by Wuhan Kexin Youxuan E-commerce Co., Ltd.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through our website.

movarioo operates this store and website, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience.

movarioo is powered by Shopify, which provides the platform that enables us to operate our online store, process transactions, and provide related services.

Please read this Privacy Policy carefully. By using and accessing any of our services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another person.

Depending on how you interact with our services, we may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card details, transaction information, payment confirmation, and other payment-related details required to complete your purchase.

  • Account information including your username, password, preferences, and settings if you create an account.

  • Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.

  • Communications with us including information you provide when contacting our customer service team.

  • Device information including your device type, browser information, IP address, network connection details, and other technical identifiers.

  • Usage information including information about how you interact with our website, including pages viewed and browsing activity.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, contact us, or provide information through our website.

  • Automatically through our services, including through cookies and similar technologies when you browse or use our website.

  • From our service providers, including technology providers, payment processors, shipping providers, and other partners that support our business operations.

  • From partners or third parties, where permitted by applicable laws.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Provide, Maintain, and Improve Our Services

We use your information to:

  • Process and fulfill orders;
  • Complete payment transactions;
  • Arrange shipping and delivery;
  • Process returns and refunds;
  • Provide customer support;
  • Improve our website, products, and shopping experience.

Marketing and Advertising

Where permitted by applicable law, we may use your information to send promotional communications, product updates, and marketing information.

You may unsubscribe from marketing communications at any time by following the instructions included in those communications.

Security and Fraud Prevention

We may use your personal information to:

  • Protect our website and customers;
  • Detect and prevent fraudulent activities;
  • Maintain secure payment and shopping experiences.

Communicating With You

We use your information to respond to customer inquiries, provide order updates, and maintain communication regarding our services.

Legal Compliance

We may use your information when necessary to comply with applicable laws, legal obligations, or valid legal requests.

How We Disclose Personal Information

We may disclose personal information to third parties when necessary to operate our business, including:

  • Shopify and technology providers that support our online store;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Customer support providers;
  • Service providers that assist with website operation and business activities.

We may also disclose information when required by law or necessary to protect our rights, customers, website, or business operations.

Relationship with Shopify

The services provided through our website are powered by Shopify.

Shopify provides the platform and technology that enables us to operate our online store, process transactions, manage orders, and provide related services.

Information submitted through our website may be processed by Shopify and other service providers to support website functionality, payment processing, security, analytics, and order fulfillment.

Shopify processes personal information according to its own privacy practices and policies.

Third Party Websites and Links

Our website may contain links to third-party websites or services.

If you access third-party websites through links on our website, we recommend reviewing their privacy policies and terms.

movarioo is not responsible for the privacy practices, security, or content of third-party websites.

Children's Data

Our services are not intended for children.

We do not knowingly collect personal information from children under the applicable legal age requirements.

If you believe that a child has provided personal information to us, please contact us using the information below.

Security and Retention of Your Information

We take reasonable measures to protect the personal information collected through our website.

However, no security system can guarantee complete protection of information transmitted or stored online.

We retain personal information only for as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • The right to access personal information we hold about you;
  • The right to request correction of inaccurate information;
  • The right to request deletion of personal information where applicable;
  • The right to manage communication preferences.

To exercise your rights, please contact us using the information below.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

We take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable privacy requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Updated versions will be posted on this page with the revised update date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Customer Service Email:
service@movarioo.com

Business Phone:
+86 27 83879988

Legal Company Name:
Wuhan Kexin Youxuan E-commerce Co., Ltd.

Business Address:
F474, 1st Floor, Building 1, No.74 Baofeng 2nd Road, Qiaokou District, Wuhan City, Hubei Province, P.R.China

movarioo is operated by Wuhan Kexin Youxuan E-commerce Co., Ltd.